| Production capability |
Which plant builds this model, and can I see the line that assembles it? |
Model-specific build information, assembly photos or a live video walkthrough of the line. |
Only generic company photos, or "our partner factory" with no name. |
| Quality control process |
What checks run on this model before it is loaded? |
A named sequence — function tests, hydraulic checks, a pre-shipment inspection record. |
"All machines are tested" with no record or checklist attached. |
| Certifications & documents |
Which certificates and compliance documents ship with the unit? |
A document list tied to this model and its destination market. |
Certificates for a different model or market presented as proof. |
| Spare-parts supply |
Show the parts list for this model, and how fast a wear part dispatches. |
A model-level parts list plus a stated dispatch route and packing method. |
Parts "available on request" with no list and no lead time. |
| After-sales response |
Who answers a warranty claim, and within what time? |
A named contact, an escalation path and a stated response window. |
Your salesperson is the only contact, with no service process behind them. |
| OEM / ODM capability |
Which parts of the build can I change, and where does the change happen? |
A published configuration and attachment list — the BL750 page, for example, lists an upgradeable configuration and custom attachments. |
"Customization" that turns out to mean paint and sticker changes only. |
| Minimum order quantity |
What is the minimum order — one unit, or a container? |
A clear MOQ with its reason: container loading, production batch or paint run. |
An MOQ that changes between emails. |
| Lead time |
How long from deposit to loading for this exact configuration? |
A dated schedule that names the configuration and the loading port. |
"Ready stock" with no serial number and no photo of the actual unit. |
| Container loading & packing |
How many units per container, and how is the machine secured? |
A loading plan, a packing method and pre-loading photos of your unit. |
No loading photographs and no packing description at all. |
| Warranty terms |
What is covered, for how long, and what voids the coverage? |
Written coverage by component, with the claim procedure attached. |
A verbal warranty that never appears on the order documents. |